The Travel & One Card team operates the systems used by UT Dallas to pay research participants. Payments to Research Participants must follow UTDBP3036:Policy on Payment of Research Subjects. 

GalaxyPay issuing process chart. Obtain IRB approval letter showing start and end dates, Complete GalaxyPay Application, IRB and OPM approval verified, GalaxyPay admins configure study profile, Site receives cards, Site distributes participant payments.

New Study Set Up

To register a new study, submit a new GalaxyPay Application Opens in a new tab. with attached IRB approval letter.

Questions/Issues

GalaxyPay@utdallas.edu is your source for questions or concerns related to the GalaxyPay platform, card use, requests for additional card stock, etc.

The Greenphire Introduction Training Video Opens in a new tab. may also be helpful. 

Study Updates

To update budget or payment cost center for an existing study, please complete the GalaxyPay Update Form Opens in a new tab.

Reports

Financial and payment activity Reports are available upon request to authorized personnel: request reports via GalaxyPay@utdallas.edu.

Remote Participants

We have options available for Sites engaging participants remotely via surveys or virtual visits. Please indicate this need on the GalaxyPay application.

Reference

Research Personnel can refer to the following for platform information and step-by-step use instructions: GalaxyPay User Guide Opens in a new tab.

Payment Platform

Access the GalaxyPay Platform Opens in a new tab.

Card User Documents

Cardholders can refer to the following for frequently asked questions:

Cards:

Extra card stock can be returned via campus mail to the Travel & One Card team, SP2 12.502