Paying Research Participants
The Travel & One Card team operates the systems used by UT Dallas to pay research participants. Payments to Research Participants must follow UTDBP3036:Policy on Payment of Research Subjects.
GalaxyPay
Process:
1.
Obtain IRB approval letter showing start and end dates
2.
Complete GalaxyPay Application
3.
IRB and OPM approval verified
4.
GalaxyPay Admins configure study profile
5.
Site receives unloaded cards
6.
Site distributes participant payments
New Study Set Up
To register a new study, submit a new GalaxyPay Application with attached IRB approval letter.
Questions/Issues
GalaxyPay@utdallas.edu is your source for questions or concerns related to the GalaxyPay platform, card use, requests for additional card stock, etc. The Greenphire Introduction Training Video may also be helpful.
Study Updates
To update budget or payment cost center for an existing study, please complete the GalaxyPay Update Form.
Reports
Financial and payment activity reports are available upon request to authorized personnel: request reports via GalaxyPay@utdallas.edu.
Remote Participants
We have options available for sites engaging participants remotely via surveys or virtual visits. Please indicate this need on the GalaxyPay application.
Reference
Research Personnel can refer to the following for platform information and step-by-step use instructions: GalaxyPay User Guide (pdf).
Card User Documents
Cardholders can refer to the following for frequently asked questions:
Cards
Extra card stock can be returned via campus mail to the Travel & One Card team, SP2 12.502.